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Software is playing an increasing role in the technological transformation of European companies, which is causing serious shocks to the digital technology services market as vendors desperately need more developers. This is according to a new study published today by Information Services Group (ISG) (Nasdaq: III), a leading global technology research and consultancy firm.
As the ISG Provider Lens ™ Digital Engineering Services 2022 report for Europe shows, although the digital transformation in Europe began later than in other regions, it is now happening at a pace that is rapidly transforming the engineering services market. Suppliers from outside Europe are expanding their presence there, while European providers of traditional technical services want to enter the digital market.
“For many European engineering companies, software is becoming an increasingly important aspect of their product and customer development strategies,” said Gaurav Gupta, partner and global director of digital engineering at ISG. “Technical service providers in Europe are working with international vendors to find enough developers to meet the growing demand.”
According to the study, several factors have slowed the take-up of digital technologies and technical services in Europe. Medium-sized companies, which generally prefer internal development, dominate in most industries in the region. Some industries, such as the automotive and aviation industries, prefer to turn to their tightly knit networks of suppliers rather than large suppliers of engineering services. Most European companies develop products so highly specialized that their in-house engineering, electronics and software teams have to work closely together, which makes the widespread acquisition of technical skills difficult and complicated.
In the meantime, however, according to ISG, many industrial companies in the region are more motivated to face the digital transformation. Individual industries are automating as a result of high labor costs and increasing regulations, while at the same time using new technologies to meet the growing demand for highly personalized products.
In the European manufacturing industry, large corporations with huge plants are now implementing digital solutions to monitor, control and visualize all processes. In this way, the systems can run without interruption for extended periods of time. They also use technology to protect their assets from cyber attacks. Sustainability is also an issue in most cases, and companies seek to align their digital technical strategies with their sustainability commitments in a short time.
With more and more customers requiring digital services and direct access to manufacturers, companies in Europe and beyond are focusing on creating digital customer experiences. A whole ecosystem of partners is emerging to fill the skill gaps in many companies, which in turn creates great opportunities for service providers.
ISG Provider Lens ™ Digital Engineering Services Report for Europe 2022 evaluates the capabilities of 41 providers across five quadrants: Design & Development, Connected & Smart Operations – Industries, Connected & Smart Operations – Manufacturing, Integrated Customer / User Engagement, and – Experience and application platforms and services.
The study authors cite Accenture, Cognizant, HCL, and Wipro as “leaders” in all five quadrants. Capgemini, Infosys and TCS are listed as leaders in the four quarters. LTTS is the leader in three quarters and HARMAN Digital Transformation Services (DTS) is the leader in two quarters. AVL, Ferchau, FEV, IAV, Tech Mahindra, and Zensar are named leaders in the quarter.
In addition, Mphasis is cited as a “Rising Star” – a company with a “promising portfolio” and “high future potential” as defined by ISG – in three quadrants. Cyient, GlobalLogic and Tech Mahindra are rising stars in one quadrant.
A customized version of the report is available from HARMAN Digital Transformation Services (DTS).
ISG Provider Lens ™ Digital Engineering Services Report 2022 for Europe is available for subscription or one-time purchase from this website.
Information about ISG Provider ™ lenses
The ISG Provider Lens ™ Quadrant series of studies is a one-of-a-kind supplier comparison that combines empirical, data-driven research and market analysis with real-world experiences and observations from ISG’s global consulting team. Companies receive a wealth of detailed data and market analysis to help them choose the right sourcing partners. In turn, ISG consultants use the reports to verify their own knowledge of the market and advise ISG’s business clients. The study now includes suppliers that operate worldwide, especially across Europe, as well as the US, Canada, Brazil, UK, France, Benelux, Germany, Switzerland, Scandinavia, Australia, and Singapore / Malaysia. Other markets will be added in the future. More information on ISG Provider Lens research is available on this page.
The accompanying series of studies, ISG Provider Lens Archetype Reports, is the first of its kind to assess suppliers from the perspective of specific customer segments.
Information about the Information Services Group (ISG)
ISG (Information Services Group) (Nasdaq: III) is a leading global technology research and consulting company. As a trusted business partner for more than 800 customers, including more than 75 of the world’s 100 largest companies, ISG helps enterprises, public sector organizations, and service and technology providers achieve operational excellence and accelerate growth. The company focuses on digital transformation services, including automation, cloud and data analysis, sourcing consulting, management and risk management services, network operator services, technology strategy and operations planning, change management, and market analysis and technology research and development. -analysis. Founded in 2006, ISG is headquartered in Stamford, Connecticut. More than 1,300 digitally experienced experts currently work for ISG in more than 20 countries. ISG’s global team is known for innovative thinking, market impact, deep industry and technology knowledge, and world-leading market research and analysis capabilities, built on the most comprehensive market data in the industry. For more information, visit www.isg-one.com.
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